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    Mawingu Networks secures $9 million in funding for rural internet expansion in Kenya

    Mawingu Networks secures $9 million in funding for rural internet expansion in Kenya

    Reed Hastings steps down as Netflix CEO

    Reed Hastings steps down as Netflix CEO

    Apple unveils new Mac Mini with M2 and M2 Pro for enhanced performance

    Apple unveils new Mac Mini with M2 and M2 Pro for enhanced performance

    High Court orders suspension of bank to MPesa charges

    High Court orders suspension of bank to MPesa charges

    Government announces plan to manufacture smartphones for under KES 5,000 by year-end

    Government announces plan to manufacture smartphones for under KES 5,000 by year-end

    Safaricom’s Fuliza subscribers can now withdraw their limit at MPesa agent shops

    Safaricom’s Fuliza subscribers can now withdraw their limit at MPesa agent shops

    Microsoft exploring integration of OpenAI’s GPT technology into Office apps

    Microsoft exploring integration of OpenAI’s GPT technology into Office apps

    YouTube to allow creators to monetize Shorts content starting February 1

    YouTube to allow creators to monetize Shorts content starting February 1

    Safaricom launches 5G Wi-Fi service, starts at KES 3,499

    Safaricom launches 5G Wi-Fi service, starts at KES 3,499

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    Apple unveils 14-inch and 16-inch MacBook Pro with M2 Pro and M2 Max chips

    Apple unveils 14-inch and 16-inch MacBook Pro with M2 Pro and M2 Max chips

    Complete list of Macs that will run macOS Ventura

    Complete list of Macs that will run macOS Ventura

    Apple unleashes new MacBook Pros with powerful chips, more ports and a notch

    Apple unleashes new MacBook Pros with powerful chips, more ports and a notch

    Laptop buying mistakes you should avoid

    Laptop buying mistakes you should avoid

    Lenovo X1 Carbon 5th Generation Review: just good enough

    Lenovo X1 Carbon 5th Generation Review: just good enough

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    Samsung’s Galaxy S23 Unpacked event: All you need to know

    Samsung’s Galaxy S23 Unpacked event: All you need to know

    TECNO launches PHANTOM X2 Series with retractable portrait lens in Kenya

    TECNO launches PHANTOM X2 Series with retractable portrait lens in Kenya

    Samsung’s first 2023 Galaxy A series phone comes with 5G, and it’s cheap

    Samsung’s first 2023 Galaxy A series phone comes with 5G, and it’s cheap

    Tecno announces Eliud Kipchoge as brand ambassador for PHANTOM X2 Series

    Tecno announces Eliud Kipchoge as brand ambassador for PHANTOM X2 Series

    TECNO Mobile opens pre-orders for Phantom X2 smartphone series in Kenya

    TECNO Mobile opens pre-orders for Phantom X2 smartphone series in Kenya

    Xiaomi Redmi A1+: Best budget smartphone in 2022?

    Xiaomi Redmi A1+: Best budget smartphone in 2022?

    Tecno Camon 19 Pro Mondrian Edition launches in Kenya for KES 35,000

    Tecno Camon 19 Pro Mondrian Edition launches in Kenya for KES 35,000

    All you need to know about the new iPhone 14 lineup

    All you need to know about the new iPhone 14 lineup

    Xiaomi 12S Series flagship features a huge 1-inch sensor

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    Samsung’s Freestyle Projector now available to purchase in Kenya

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    Twitter announces revenue sharing program for Blue verified creators

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    Blue, Gold and Grey: Twitter starts rolling out distinct verification marks

    Twitter is planning to start charging $20 a month for verification

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Telkom releases app to improve the T-Kash customer experience

Brian Murimi by Brian Murimi
January 4, 2022
in News
Reading Time: 3 mins read
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Telkom releases app to improve the T-Kash customer experience
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Telkom has launched the T-kash App, a simple app that gives consumers access to a broader range of services on its digital financial services platform.

The T-kash App, which is available on the Google Play Store, Huawei App Store, and Apple Store, is a key addition that will allow Telkom users to access T-kash. Customers can presently use the USSD code *160# to access T-kash.

“The launch of the T-kash App is the culmination of extensive research on evolving customer trends, anchored on the need for simplicity, security, availability and a diversified service offering. The result is an easy-to-navigate platform that seeks to simplify a customer’s experience with respect to mobile financial services.” said Telkom’s Chief Strategy and Business Development Officer, Julius Cheptiony.

The T-kash App will allow customers to send money to a Telkom mobile wallet, an MPESA wallet, and soon an Airtel Money wallet, or a bank account, as well as buy airtime and data bundles for their own Telkom line or for another Telkom customer, pay bills, and withdraw and deposit money at a T-kash agent.

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T-kash was incorporated with eCitizen, the government’s digital services platform, in 2021, allowing T-kash clients to pay for National and County Government Services available on the Portal. T-kash clients can now pay for services provided by the National Transport and Safety Authority (NTSA), as well as the Directorate of Criminal Investigations, Business Registration Service, and Immigration Services, with digital payments. The list also includes bundled services provided by the Civil Registration Department, the Attorney General’s Office, the Higher Education Loans Board (HELB), the Kenya Revenue Authority (KRA), the National Construction Authority, the Kenya Film Commission, the National Environment Management Authority (NEMA), the Kenya National Qualifications Authority (KNQA), and the Ministry of Land and Mining. T-kash allows entrepreneurs in Mombasa, Nyeri, and Kisumu counties to pay for their single business permits.

The T-kash App was launched two months after Telkom and its partners, Ericsson and NEC XON, signed a Memorandum of Understanding to provide an additional 2,000 locations to Telkom’s network by 2023.

The nationwide rollout is part of Telkom’s long-term network expansion strategy, which was announced in August 2020, when the company underwent a strategic reorganization to address the ongoing digital transformation and lay the groundwork for the company’s long-term goal of becoming Kenya’s and the region’s technology partner of choice. This year and beyond, the corporation has targeted its fiber infrastructure, mobile network, and digital financial services as opportunities for additional investment and growth. Gradually, these expenditures will make a substantial contribution to improving service delivery and customer experience. Telkom is currently updating and increasing its 4G coverage and capacity in the Coast region in order to achieve this goal. Other regions are expected to follow suit.

“Access to broadband data services is a fundamental human right and it is now emerging as a daily necessity. The customer is gradually demanding more competitive and comprehensive products that address their different and ever-changing needs: digital learning, healthcare services, mobile money transactions, browsing, downloading, streaming, reading the news online, and updating their apps; actions that are now vital to everyday life.” Cheptiony added.

The app is available here;

  • Google Play Store: https://play.google.com/store/apps/details?id=com.tkashapp
  • Apple Store: https://apps.apple.com/ke/app/t-kash/id1569568640
  • Huawei App Gallery: https://appgallery.huawei.com/#/app/C104411617
Tags: AppsSafaricomT-KashTelkom
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Brian Murimi

Brian Murimi

Brian is the founding geek at the Netick. A tech enthusiast skilled in journalism, media relations, multi-platform broadcasting, and social media. Write to him via bryanmurimi@gmail.com

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