How to avoid the unregistered SIM cards switch off on April 15

Unregistered SIM cards will be switched off in Kenya by April 15 as the government ramps up its anti-crime efforts and improves data accuracy.

All mobile network operators have been asked by the Communications Authority (CA) to speed up the data cleaning process, with no further time being added.

Following previous attempts in 2012 and 2018, the regulator is proposing a switch-off date for the third time in a decade.

So, how do you go about it?

Safaricom

For Safaricom users, you are expected to visit an M-Pesa agent or safaricom shop with your ID for the update.

Unfortunately, there is no way to know whether you are registered as required or not.

Customers who are outside the country are required to send an email to customercare@safaricom.co.ke with; Number, Copy of Passport, Visa and Biodata page, Exit stamps from Kenya, Entry stamps to the roaming country, Scanned ID/document of registration (Optional).

Telkom

For Telkom users;

1. Dial *544*0*0#
2. You will then receive a text message with a link for you to upload your ID details.
3. Ensure you upload a clear front and back image of your ID, then press send to submit.

Airtel

For Airtel uers, you can check by dialing *106# and select option 1.

To self-update your SIM registration details, click https://airtelkenya.com/lp/kyc/

Note: Parents will be expected to provide the identity of children using smartphones while registering SIM cards used by minors under proposed Internet safety guidelines released last week for public debate.

Possible relief

An ongoing court case that is to be heard on June 8 however suggests the directive for fresh registration for those already registered is illegal.