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    Meta sued by former content moderators in Kenya over alleged illegal sacking and blacklisting

    Meta sued by former content moderators in Kenya over alleged illegal sacking and blacklisting

    Amazon to slash 9,000 more jobs amid economic slowdown

    Amazon to slash 9,000 more jobs amid economic slowdown

    Airtel Kenya launches eSIM technology for customers

    Airtel Kenya launches eSIM technology for customers

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    Safaricom makes slight change to M-PESA agent withdrawal process

    Google announces ChatGPT rival named Bard

    Google announces ChatGPT rival named Bard

    Facebook parent company Meta can be sued in Kenya, court rules

    Facebook parent company Meta can be sued in Kenya, court rules

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    Mawingu Networks secures $9 million in funding for rural internet expansion in Kenya

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    Apple unveils new Mac Mini with M2 and M2 Pro for enhanced performance

  • Laptops
    Apple unveils 14-inch and 16-inch MacBook Pro with M2 Pro and M2 Max chips

    Apple unveils 14-inch and 16-inch MacBook Pro with M2 Pro and M2 Max chips

    Complete list of Macs that will run macOS Ventura

    Complete list of Macs that will run macOS Ventura

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    Apple unleashes new MacBook Pros with powerful chips, more ports and a notch

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    Lenovo X1 Carbon 5th Generation Review: just good enough

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    Oppo Reno 8T 5G launched in Kenya for KES 49,999

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    Samsung’s Galaxy S23 Unpacked event: All you need to know

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    TECNO launches PHANTOM X2 Series with retractable portrait lens in Kenya

    Samsung’s first 2023 Galaxy A series phone comes with 5G, and it’s cheap

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    Tecno announces Eliud Kipchoge as brand ambassador for PHANTOM X2 Series

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    TECNO Mobile opens pre-orders for Phantom X2 smartphone series in Kenya

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    Xiaomi Redmi A1+: Best budget smartphone in 2022?

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    Tecno Camon 19 Pro Mondrian Edition launches in Kenya for KES 35,000

    Tecno Camon 19 Pro Mondrian Edition launches in Kenya for KES 35,000

    All you need to know about the new iPhone 14 lineup

    All you need to know about the new iPhone 14 lineup

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    How to apply for the new generation number plates in Kenya

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    How to write prompts for Midjourney, from text to image

    How to write prompts for Midjourney, from text to image

    How to use ChatGPT and get the most out of it

    How to use ChatGPT and get the most out of it

    How to make and upload YouTube Shorts with ease

    How to make and upload YouTube Shorts with ease

    How to watch YouTube without ads on Android TV

    How to watch YouTube without ads on Android TV

    Samsung’s Freestyle Projector now available to purchase in Kenya

    Samsung’s Freestyle Projector now available to purchase in Kenya

    How to change your Zoom background

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    Samsung Galaxy Z Flip 3 does over 418,000 folds in test

    Samsung Galaxy Z Flip 3 does over 418,000 folds in test

    Jumia marks its 10th anniversary, selling motorcycles for Sh10

    Jumia marks its 10th anniversary, selling motorcycles for Sh10

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    Old verification badges to be phased out on April 1 as Twitter Blue debuts globally

    Old verification badges to be phased out on April 1 as Twitter Blue debuts globally

    WhatsApp introduces new features for a more personal and connected Status experience

    WhatsApp introduces new features for a more personal and connected Status experience

    Twitter Blue subscribers can now create longer tweets of up to 4,000 characters

    Twitter Blue subscribers can now create longer tweets of up to 4,000 characters

    Twitter announces revenue sharing program for Blue verified creators

    Twitter announces revenue sharing program for Blue verified creators

    My six social media predictions for 2023

    My six social media predictions for 2023

    Blue, Gold and Grey: Twitter starts rolling out distinct verification marks

    Blue, Gold and Grey: Twitter starts rolling out distinct verification marks

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Safaricom to start blocking customer contact details when making payments through Lipa na M-Pesa

Brian Murimi by Brian Murimi
May 2, 2022
in News
Reading Time: 2 mins read
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Safaricom to start blocking customer contact details when making payments through Lipa na M-Pesa
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Safaricom will begin barring customer contact details while making payments using Lipa na M-Pesa at the end of June in order to prevent personal information from being sold to advertisers or leaked to scammers.

The telecom will only show the initial name and a few digits of the phone number of subscribers who make payments using the platform, effectively masking the customer’s contact information.

This is similar to the methodology used by banks when communicating account numbers to prevent releasing personal information about their customers, and Safaricom is following suit in accordance with the data protection law, which was enacted in 2019 to preserve privacy.

“At the end of June, phone numbers and full names of subscribers making transactions will no longer be relayed to partners,” Safaricom told merchants.

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“Only the first name will be passed along and the phone number of the subscriber making the transaction will be masked (obfuscated). For example, if a person named John Doe with a phone number +254(redacted) makes a payment the only data that will be passed along is [John, +2547XXXXX654].”

“Pursuant to the Data Protection Act 2019 which came into law on 25th November 2019, Safaricom will be changing how they share data with Lipa Na M-Pesa Partners in general,” said Safaricom.

“Safaricom and its partners are required to take action to minimise the use and transfer of sensitive data such as names and phone numbers during the processing of transactions.”

People who pay for goods and services currently give their phone numbers and names to thousands of merchants, who exploit this information to deliver unsolicited advertising via text messages.

The information could potentially be sold to third parties without agreement, which would be a violation of the data protection statute passed in 2019.

Tags: MpesaSafaricom
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Brian Murimi

Brian Murimi

Brian is the founding geek at the Netick. A tech enthusiast skilled in journalism, media relations, multi-platform broadcasting, and social media. Write to him via bryanmurimi@gmail.com

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