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    Google adds 8 new African countries to its Flood Hub platform

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    Safaricom to carry out system maintenance for 5 hours on Saturday night

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  • News
    Report: Kenyan millennials and Gen Zs want more media coverage on money and empowerment

    Report: Kenyan millennials and Gen Zs want more media coverage on money and empowerment

    Former Head of Public Service Joseph Kinyua takes over as KCB Group Chairman

    Former Head of Public Service Joseph Kinyua takes over as KCB Group Chairman

    Isuzu East Africa launches special edition D-Max in honor of Eliud Kipchoge

    Isuzu East Africa launches special edition D-Max in honor of Eliud Kipchoge

    KCB Group shareholders to pocket KES 3.2 billion final dividend

    KCB Group shareholders to pocket KES 3.2 billion final dividend

    KCB Group PLC reports KES 9.8 billion profit after tax in Q1 2023

    KCB Group PLC reports KES 9.8 billion profit after tax in Q1 2023

    Kenyan students win global tech prize with hearing app

    Kenyan students win global tech prize with hearing app

    OpenAI leaders call for coordination and safety in superintelligence development

    OpenAI leaders call for coordination and safety in superintelligence development

    Google adds 8 new African countries to its Flood Hub platform

    Google adds 8 new African countries to its Flood Hub platform

    Safaricom to carry out system maintenance for 5 hours on Saturday night

    Safaricom to carry out system maintenance for 5 hours on Saturday night

  • Laptops
    Apple launches 15-inch MacBook Air with M2 Chip

    Apple launches 15-inch MacBook Air with M2 Chip

    Apple unveils 14-inch and 16-inch MacBook Pro with M2 Pro and M2 Max chips

    Apple unveils 14-inch and 16-inch MacBook Pro with M2 Pro and M2 Max chips

    Complete list of Macs that will run macOS Ventura

    Complete list of Macs that will run macOS Ventura

    Apple unleashes new MacBook Pros with powerful chips, more ports and a notch

    Apple unleashes new MacBook Pros with powerful chips, more ports and a notch

    Laptop buying mistakes you should avoid

    Laptop buying mistakes you should avoid

    Lenovo X1 Carbon 5th Generation Review: just good enough

    Lenovo X1 Carbon 5th Generation Review: just good enough

  • Smartphones
    Google unveils new Pixel devices with foldable phone and tablet

    Google unveils new Pixel devices with foldable phone and tablet

    Samsung launches affordable Galaxy A-series in Kenya with flexible payment options

    Samsung launches affordable Galaxy A-series in Kenya with flexible payment options

    Xiaomi launches Redmi Note 12 Series in Kenya, starts at KES 21,999

    Xiaomi launches Redmi Note 12 Series in Kenya, starts at KES 21,999

    TECNO announces pre-orders for its first foldable smartphone in Kenya

    TECNO announces pre-orders for its first foldable smartphone in Kenya

    Oppo Reno 8T 5G launched in Kenya for KES 49,999

    Oppo Reno 8T 5G launched in Kenya for KES 49,999

    Samsung’s Galaxy S23 Unpacked event: All you need to know

    Samsung’s Galaxy S23 Unpacked event: All you need to know

    TECNO launches PHANTOM X2 Series with retractable portrait lens in Kenya

    TECNO launches PHANTOM X2 Series with retractable portrait lens in Kenya

    Samsung’s first 2023 Galaxy A series phone comes with 5G, and it’s cheap

    Samsung’s first 2023 Galaxy A series phone comes with 5G, and it’s cheap

    Tecno announces Eliud Kipchoge as brand ambassador for PHANTOM X2 Series

    Tecno announces Eliud Kipchoge as brand ambassador for PHANTOM X2 Series

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    How to share files between Android and Windows with Nearby Share

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    How to use the Bing Image Creator on mobile

    How to use the Bing Image Creator on mobile

    Safaricom, NCBA, and KCB restructure Fuliza – all you need to know

    Safaricom slashes prices of 4G Wi-Fi routers by 40%

    How to apply for the new generation number plates in Kenya

    How to apply for the new generation number plates in Kenya

    How to write prompts for Midjourney, from text to image

    How to write prompts for Midjourney, from text to image

    How to use ChatGPT and get the most out of it

    How to use ChatGPT and get the most out of it

    How to make and upload YouTube Shorts with ease

    How to make and upload YouTube Shorts with ease

    How to watch YouTube without ads on Android TV

    How to watch YouTube without ads on Android TV

    Samsung’s Freestyle Projector now available to purchase in Kenya

    Samsung’s Freestyle Projector now available to purchase in Kenya

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    You can now fix your typos and mistakes on WhatsApp

    You can now fix your typos and mistakes on WhatsApp

    Instagram’s new Twitter competitor app could launch next month

    Instagram’s new Twitter competitor app could launch next month

    WhatsApp introduces Chat Lock feature to protect private conversations

    WhatsApp introduces Chat Lock feature to protect private conversations

    WhatsApp launches multi-device feature for up to four phones

    WhatsApp launches multi-device feature for up to four phones

    Twitter users lose blue checks in Musk’s purge

    Twitter users lose blue checks in Musk’s purge

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Home Get to know

Everything you need to know about the M-PESA GlobalPay Virtual VISA Card

The virtual card is linked to your M-PESA wallet and allows you to pay for goods and services on international websites

Brian Murimi by Brian Murimi
June 15, 2022
in Get to know
Reading Time: 3 mins read
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Everything you need to know about the M-PESA GlobalPay Virtual VISA Card
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M-PESA and VISA recently collaborated to launch the M-PESA GlobalPay Virtual VISA Card. The virtual card is linked to your M-PESA wallet and allows you to pay for goods and services on international websites.

The M-PESA GlobalPay VISA card is an excellent feature designed to meet the expanding needs of Kenyans who utilize global apps and shopping websites for entertainment, retail, business, and even overseas travel.

Before you can use the feature, here are 8 things you should know;

How to access the service

You can access the service in two ways, via USSD code (*334#) and the M-PESA APP.

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Minimum/maximum amount you can transact using the service

M-PESA customer limits will apply i.e. minimum amount of Ksh 110 and a maximum of Ksh 150,000 per transaction with a maximum transaction limit of Ksh 300,000. The minimum amount will change based on the prevailing USD – KES rate.

What are the charges when using the service?

You will not be charged to make payments for online purchase however prevailing forex rates apply i.e. Transaction cost is zero. Safaricom however applies a Forex Exchange markup of 3.5% on the prevailing forex rate to exchange from billing currency (Ksh) to the currency at the time of purchase i.e. (USD,GBP etc.) For a transaction initiated by a local merchant, the M-PESA Customer will receive an appropriate message on the checkout option.

Can you use the service on any site?

No, you can pay using M-PESA GlobalPay to international online merchants such as Netflix, Amazon, AliExpress etc. For local merchants e.g. Jumia, customers will use the Lipa na M-PESA, Buy Goods option. For a transaction initiated by a local merchant, the M-PESA Customer will receive an appropriate message on the checkout option.

Does Fuliza apply when using the service?

Fuliza is unfortunately not available for M-PESA GlobalPay Payments.

What is a CVV (Card Certification Value)?

This is a security feature that enables merchant sites to ensure you are the real owner of the card to reduce fraudulent activities on your card.

• A CVV is generated by the customer during the payment process, to verify the payment.

• All CVV generated will only be valid for 30 minutes. This will prevent anyone who has your card details from using your card because they may have to generate another CVV.

What are repeat payments and can I enable them?

A repeat payment permits a merchant to debit your M-PESA wallet for regularly occurring payments e.g. subscription services such as NETFLIX. Repeat payments will need customer authorization.

To enable repeat payments, you will dial *334#;

  • Select Lipa na M-PESA.
  • Select M-PESA GlobalPay option
  • Select Repeat Payments
  • Accept terms and conditions
  • Enter M-PESA PIN
Can one dispute a payment that has been made?

Yes. Should you fail to reach an amicable agreement with the Participating Retailer, you may contact Customer Care or visit our retail shops or access the dispute resolution form that is published on the Safaricom Website in order to lodge a dispute. On receipt of a duly lodged dispute form, we will contact Visa for resolution. The expected time period for resolution of a dispute depends on the dispute as will be determined by Safaricom and Visa, if the dispute is as a result of transaction authorization error, Safaricom will resolve the dispute within 72 hrs, If the dispute is between you and the Participating Retailer, the maximum resolution time is forty-five (45) working days.

To get assisted, you will dial 100 for prepaid customers, and 200 for postpaid customers. For M-PESA related queries, you will dial 234 for assistance or visit Safaricom Retail Centers /Care desks or social media handles; Twitter – @Safaricom_Care and @SafaricomPLC, Facebook – www.facebook.com/SafaricomPLC.

To check out all the functions while using USSD or M-PESA APP, you can visit this page.

Tags: M-PesaSafaricomVISA
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Brian Murimi

Brian Murimi

Brian is the founding geek at the Netick. A tech enthusiast skilled in journalism, media relations, multi-platform broadcasting, and social media. Write to him via bryanmurimi@gmail.com

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