Sylvia Mulinge appointed MTN Uganda CEO, to leave Safaricom in September

Sylvia Mulinge, Safaricom PLC’s Chief Consumer Business Officer, will leave on September 30th after 16 years with the company, CEO Peter Ndegwa has announced.

Sylvia is set to replace Wim Vanhelleputte as MTN Uganda CEO effective September 1. MTN Group announced the appointment of new CEOs for operations in Cameroon, Rwanda, and Uganda earlier today as part of its Ambition 2025 strategy.

“A seasoned executive, she brings with her a passion for transforming customers’ lives using technology.” read part of the announcement by MTN Group.

Sylvia joined Safaricom in 2006 and has held various senior roles including General Manager Enterprise Business Unit and Director Consumer Business Unit, before assuming the role of Chief Customer Officer in 2018. In July 2021, she took up the role of Chief Consumer Business Officer.

“She has been an Executive Committee member (EXCO) for the last 9 years, where she has offered leadership and been part of many of Safaricom’s successes. More recently, she has been instrumental in steering the agile transformation of the commercial units.” Peter Ndegwa’s announcement read in part.

Sylvia has been responsible in the establishment of two key companies under Safaricom, Enterprise and Fixed Data.

Sylvia was a Digital Transformation champion as well as a purpose-driven and impact-driven company leader.

“As she embarks on the next phase of her career, I would like to congratulate Sylvia and thank her for her leadership and contribution to Safaricom over the years.” said Peter Ndegwa in the announcement.