Safaricom, Kenya’s largest mobile network operator, has announced that it will be carrying out planned system maintenance on Saturday night, 20th May 2023, from 11 PM to 4 AM Sunday, 21st May 2023.
The company said in a statement that the maintenance is aimed at supporting more innovations and growth in customer demand.
However, some of the services offered by Safaricom will be available intermittently during the maintenance period.
These include Lipa Na M-PESA PayBill and Buy Goods, M-PESA Business to Customer-B2C, Business to Business-B2B, Daraja Portal and all M-PESA APIs, M-PESA organization Portal, Dealer portal, and Lipa Na M-PESA portal, International Money Transfers (Western Union) and M-PESA Global, M-PESA App and Safaricom App, M-Shwari, KCB M-PESA and M- Kesho, Hustler Fund & Fuliza New Limit allocation, Pinless Top-up, and loT services.
Safaricom assured its customers that all other services including calls, data and SMS and all other M-PESA services will be available as usual.
The company apologized for any inconvenience caused and thanked its customers for their support in maintaining its position as the country’s leading provider.